Frequently Asked Questions

Yes. We process all major credit cards through PayPal. You do NOT need your own PayPal account to use your credit card for payment.
There is a minimum amount of information that we will need in order to provide a quote. The set up date and time of the event, the start time of the event, and the end time of the event, the location of the event, your concept, audio-visual requirements, artist requirements or rider (if there is musical entertainment), and a rough idea of your budget.
Because each event is unique, we quote each project based on your specific needs. Consequently, we do not offer an “a-la-carte” price list.
Yes. Please note that consultation fees and design fees may apply.
Our insurance company requires that customers renting equipment from The Show Factory, Inc. provide a certificate of insurance naming The Show Factory, Inc. as an additional insured, and loss payee for rented equipment at replacement value.
Unfortunately, we do not accept deposits in lieu of a Certificate of Insurance.
Yes. We can provide a technician for the duration of the rental. This cost varies depending on the type of technician, and the duration of the event.
Yes. We sell most brands of professional audio and lighting equipment requested by professional users. Please note that we are not a music store and do not feature a showroom of “in-stock” merchandise for display. See our list of vendors.
Yes. We sell equipment from our rental inventory from time to time. Please contact us for pricing and availability.
The Show Factory incorporated in February 1993.